Back to top

Tenants Queensland Inc

Tenants Queensland (formerly Tenants' Union of Qld) is a state-wide community organisation that provides services for and represents the interests of residential tenants in Queensland. Tenants Queensland works to improve and protect the rights of all people who rent their home including tenants in private rental, public housing, community housing, caravan parks and boarding house tenants.

Street address:

Statewide Office - Brisbane

Level 1, 87 Wickham Tce
SPRING HILL QLD 4000

Freecall:
1300 744 263
Tel:
(07) 3832 9447 (Admin only)
Information - Getting there:

The Tenants Qld statewide office is located in Brisbane. 

Hours & appointment times:

Tenancy Advice
Monday - Friday 9am - 5.00pm
Evening session: Until 7:00pm Tuesday & Wednesday

Tel: 1300 744 263 - Statewide (local call cost)
If you are outside Qld or cannot call 1300, phone (07) 3832 9403

GENERAL INFORMATION
TQ provides advice through its phone based service.

Complex tenancy law case can be referred by workers only through an internal referral process for assessment by TQ. Alternatively, tenants can be referred directly to the telephone advice service.

Key services:
  • Community legal education
  • Information and referral
  • Law reform
  • Legal advice
  • Publications and self help materials
Service delivery methods:
  • Booked appointments
  • Information sessions
  • Phone advice
  • Publications
Specialist services & interest groups:
  • Tenancy
Areas of law:
  • Tenancy
More information:

Tenants Qld provides a number of services for residential tenants and tenant advocates including:

  • state-wide phone advice service – a free tenancy advice, advocacy and support service for tenants. Tenants Qld, however, cannot assist tenants who are in dispute with other tenants;
  • legal service – a specialist legal service that assists tenants with complex tenancy matters and undertakes test cases. Referral is through the phone advice service; 
  • community education – Tenants Qld distributes a range of tenancy information publications including fact sheets, translated information and information for indigenous tenants. These publications are also available at www.tuq.org.au.
  • tenancy law training - Tenants Qld provides accredited and non-accredited training in tenancy law for tenants, community workers and tenant advocates.
Location map: