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Mackay Regional Community Legal Centre

The Mackay Regional Community Legal Centre Inc. (MRCLC) provides free and confidential legal information, legal advice and referral throughout the Mackay, Whitsunday and Isaac Regional Council areas.

MRCLC provides a generalist legal service, which includes family law (property and parenting matters), employment, debt, neighbourhood disputes and consumer disputes. MRCLC is a partner of the Queensland Statewide Tenant Advice and Referral Service (QSTARS) providing advice to tenants and rooming accommodation residents. 

The MRCLC also operates a DV duty lawyer service and a Mental Health Review Tribunal Representation Service, but only upon referral from Legal Aid Queensland.

MRCLC carries out CLE on various topics through its service area, which is Mackay, Whitsunday and Isaac regional council areas.

MRCLC does not assist: Lessors, high income earners, commercial matters, criminal matters, PI, no conveyancing or native title.

MRCLC does not provide court or QCAT representation. Service area for generalist program is the Mackay, Whitsunday and Isaac regional council areas. 

 

Street address:

Suite 4, City Court Arcade
80 Victoria Street
MACKAY QLD 4740

(Located in an arcade off Sydney and Victoria Streets)

Mailing address:

PO Box 995
MACKAY QLD 4740

Tel:
(07) 4953 1211
Fax:
(07) 4953 1644
Hours & appointment times:

Office Hours:

Monday - Friday 9am - 1pm, 2pm - 4pm.

Appointments can be booked at other times of business days and at Legal Advice Evenings.

Phone appointments, Legal Advice Evenings held on the first Wednesday and third Tuesday of every month from 5:35pm - 7:00pm (except between mid December - mid January), face to face appointments available in the office and once a month at each of Bowen Neighbourhood Centre, Proserpine Community Centre, Whitsunday Counselling & Support Inc in Cannonvale and Sarina Neighbourhood Centre. All appointments required to be booked in advance.

On the fourth Thursday of the month MRCLC provides appointments at the Bowen Neighbourhood Centre located at 20 Williams Street, Bowen. On the fourth Friday of the month MRCLC provides advice at the Whitsunday Counselling & Support Inc and Proserpine Community Centre. WC&S is located at 1/157 Shute Harbour Road, Cannonvale. Proserpine CC is located at 36 Gardenia Street, Proserpine. Once a month MRCLC travels to Sarina Neighbourhood Centre, which is located at 65 Broad Street, Sarina.

 

Key services:
  • Casework and representation
  • Community legal education
  • Information and referral
  • Legal advice
  • Publications and self help materials
  • Social work assistance
Service delivery methods:
  • Booked appointments
  • Talks and seminars
  • Phone advice
Areas of law:
  • Child contact and residency
  • Child protection
  • Child support
  • Child/Spousal maintenance
  • Consumer complaints
  • Contracts
  • Credit
  • Debt
  • Disability
  • Divorce and seperation
  • DNA testing
  • Domestic violence
  • Employment
  • Environment and planning
  • Family violence
  • Immigration
  • Incorporated associations
  • Insurance
  • Mental health
  • Neighbourhood disputes
  • Paternity
  • Pensions and allowances / Social security
  • Property
  • Tenancy
  • Victims of crime
  • Elder abuse
  • Family law
  • Financial exploitation
  • Generalist service
  • Human rights
  • Wills and estates
  • Discrimination
Regional centres:

On the fourth Thursday of the month MRCLC provides appointments at the Bowen Neighbourhood Centre located at 20 Williams Street, Bowen.

On the fourth Friday of the month MRCLC provides advice at the Whitsunday Counselling & Support Inc (WC&S) and Proserpine Community Centre (PCC). WC&S is located at 1/157 Shute Harbour Road, Cannonvale. PCC is located at 36 Gardenia Street, Proserpine.

Once a month MRCLC travels to Sarina Neighbourhood Centre, which is located at 65 Broad Street, Sarina.

All appointments required to be booked in advance.

More information:

MRCLC provides free and confidential legal information, advice, referral and counselling throughout the Mackay Regional Council, Whitsunday Regional Council and Isaac Regional Council areas. This can be provided in a face to face interview or by telephone.

On-going casework is subject to casework guidelines. No court representation is provided. Legal advice is provided by appointment only, so please telephone us to make a booking.

The MRCLC provides legal advice appointments in Cannonvale at the Whitsunday Crisis and Counselling Service (WCCS) and Proserpine Community Centre on the third Friday of the month. These outreach services may also include general information sessions on certain areas of law, such as family law.

The MRCLC delivers information sessions at the Family Relationship Centre in Mackay in partnership with Legal Aid (Mackay) and the Family Relationship Centre. The MRCLC receives funding to participate in this partnership from the Commonwealth Attorney-General’s Department. The sessions are designed to inform and educate separated parents about their legal rights and responsibilities and their children’s rights and to prepare separated parents for mediation.

Translation services are available by arrangement. Clients are welcome to bring a support person to their appointment if they so choose.

Additionally, MRCLC provides tenancy advice as part of the Queensland Statewide Tenant Advice and Referral Service (QSTARS).

The MRCLC may provide services in other towns, such as Bowen, Moranbah and Sarina. Please check their website under the Services tab to find out when they will next be visiting those areas.

Bookings are essential - please contact the MRCLC's office number to make an appointment.