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Queensland Advocacy Incorporated

Queensland Advocacy Incorporated (QAI) is an independent, community based systems advocacy organisation for People with Disability.

QAI’s mission is to promote, protect and defend, through advocacy, the fundamental needs and rights and lives of the most vulnerable People with disability in Queensland.

QAI does this by engaging in systems advocacy work, through campaigns directed to attitudinal, law and policy change, and by supporting the development of a range of advocacy initiatives.

In your initial phone call to QAI, they will assess whether they are able to provide the service that you require, and book you in for the next available advice appointment which can be 2 weeks or more away. Be ready with contact details, availability details and any relevant documents. 


Street address:

2nd Floor, South Central
43 Peel Street (Cnr Merivale Street)

Mailing address:

PO Box 3302


1300 130 582 (within Queensland)
(07) 3844 4200
(07) 3844 4220
Hours & appointment times:

Office hours: 
Monday to Friday 9:00am to 5:00pm

There are no set appointme times or days, instead being subject to availability at the time of request. 

Phone advice: AVAILABLE
Walk in times: NOT AVAILABLE

QAI Human Rights Legal Service operates a specialist telephone-based legal advice service every Thursday.
Telephone 3844 4200 to book a consultation.

Key services:
  • Information and referral
  • Law reform
  • Legal advice
  • NDIS Appeals Support
  • Justice Support Program
  • Systems Advocacy
  • Mental Health Legal Service
  • Human Rights Legal Service
Service delivery methods:
  • Phone advice
  • Booked appointments
Specialist services & interest groups:
  • Disability
  • Mental health
Areas of law:
  • Disability
  • Human rights
  • Mental health
  • Disability Discrimination
Regional centres:

Rockhampton for NDIS Appeals Matters (contact for more information).

More information:

QAI is funded by the Commonwealth Department of Families, Housing, Community Services and Indigenous Affairs (DFHACSIA) under the Disability Services Act 1986 (Cth) and is run by a Management Committee, the majority of whom are People with Disabilities.

The Mental Health Legal Service (MHLS) is legal service established by Queensland Advocacy Incorporated (QAI). The MHLS offer advice and casework services for people who have, matters before the Mental Health Review tribunal or matters with potential to come before the Mental Health tribunal. This specialist service provides individual legal advice and advocacy in respect of –

  • Involuntary treatment orders
  • Limited community treatment
  • Review of forensic order
  • Fitness for trial reviews
  • Electroconvulsive therapy (ECT)
  • Approval for involuntary patient to move out of Queensland
  • Confidentiality orders
  • Young patient security reviews
  • Exclusion of visitor appeals
  • Non-contact orders

Priority for assistance is given to people who are in-patients. However, QAI will consider requests for assistance from individuals who are community-based patients and have matter within the ambit of the Mental Health Review Tribunal. This is a Brisbane based service, unless effective assistance can be provided by telephone.

If the MHLS cannot assist an individual, the service will try to refer the person to another organisation that may be able to assist.

QAI Human Rights Legal Service operates a specialist telephone-based legal advice service every Thursday.

Eligibility for Assistance:

  • Intellectual disability and/or cognitive impairments;
  • A dual diagnosis of intellectual disability/cognitive impairment plus mental illness;
  • Profound physical disability

Areas of Law:

  • Capacity issues;
  • Restrictive practices (use of seclusion, containment & restraint);
  • Guardianship & administration ( including functions of the Offices of the Public Trustee & the Adult Guardian);
  • General advice under Queensland's Mental Health Act 2000; Forensic Disability Act 2011 & Disability Services Act 2006);
  • Health care & life sustaining measures;
  • Abuse/neglect & serious injury of PWD;
  • End of life matters;
  • General advices around power of attorney, enduring powers of attorneys & advance health directives (will not write these) and
  • General advice on discrimination.

Telephone 3844 4200 to book a consultation.

Location map: