In this webinar, Craig Parrish, a Principal Lawyer and State Litigation Lead in superannuation and insurance at Maurice Blackburn Lawyers, will provide a refresher on the Australian Financial Complaints Authority (AFCA), its background, complaints processes and what types of matter are best resolved through its processes.
This is particularly timely with increased insurance claims as a result of recent climate disasters and complaints against superannuation providers on data compromises and delayed death benefit payments.
The webinar will also provide some general insurance refreshers for supporting communities impacted by recent climate disasters and how to best support clients with the most appropriate options through illustrating cases.
CPD Note: Under the Queensland Law Society’s CPD Rules, if this particular educational activity is relevant to your immediate or long term needs in relation to your professional development and the practice of the law, then you should claim one CPD unit for each hour of attendance.
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