This is an interactive session for Queensland CLCs who use or are in the process of implementing Actionstep will be presented by Skye Forster, Implementation Analyst, Federation of Community Legal Centres (Victoria).
This session will enhance CLC’s skills to configure their Actionstep systems by taking real life challenges and workshopping the solutions together. It will assist centres to operationalise their CLC’s strategic plans and embed a simple, flexible model of outcomes measurement into their workflows (or understand how to do so in future).
Starting with a deep dive into data design and use within Actionstep we will explore how to configure your system so it drives your work rather than being a barrier to it. Using models tested for practicality within CLCs, we will work through solutions to the real-life scenarios brought to the session by attendees, as well as building a draft template for outcomes measurement that can be adapted to accommodate any centre’s readiness and level of maturity.
Then, we will explore the wonderful world of exporting Actionstep data to Excel and building pivot tables and charts to draw insights from your data.
Key concepts:
- Custom data
- Customising workflows
- Custom list views
- Outcomes measurement model
- Excel pivot tables/charts
Attendees should bring:
- Laptop
- charging cable
- Actionstep access login – note attendees will need administrator level access for this session and ideally administrator with authority – if that is problematic please contact skye.forster@fclc.org.au to discuss workarounds
Optional:
- Copies of/access to internal documents such as casework guidelines, strategic priorities/plans, impact/outcomes frameworks
- Ideas for improvements to their systems/known issues in need of solution
This masterclass is only available to Queensland community legal centres and registration is limited to ONE person from each centre.
Event Details