Community Legal Centres Queensland believes that there is a need for transparency in dealings with consumers in the areas of credit and insurance in order that they are not put at risk of falling into debt or lacking appropriate cover.
Community Legal Centres Queensland supports the Competition and Consumer Act 2010 (Commonwealth) and the Fair Trading Act 1989 (Queensland) to the extent that these acts support consumer rights in dealings with credit, debt and insurance.
Community Legal Centres Queensland advocates:
- measures that will reduce exploitative or irresponsible practices on the part of lenders and insurers;
- a robust system to monitor industry compliance; and
- Mechanisms to support consumers to obtain a just outcome where they have been dealt with unfairly.
Listed below are a range of research papers, submissions, news articles and items of interest that provide additional information on this subject area.