Protections in the areas of credit, debt and insurance are vital in order to protect consumers.
The Competition and Consumer Act 2010 (Commonwealth) and the Fair Trading Act 1989 (Queensland) are important to support consumer rights in dealings with consumer credit, debt and insurance.
Several Queensland community legal centres provide legal assistance and advice on consumer credit, debt and insurance. To find your nearest centre search on our find legal help directory.
Below are a range of resources that provide additional information on consumer credit, debt and insurance.
Links
Money Smart website:
Free tools, tips and guidance to help Australians take control of their money.
Financial Rights Legal Centre:
Motor Vehicle Accident Problem Solver
Queensland Government:
Financial literacy and resilience services
Money Smart:
Managing on a low income
Legal Aid Webinar (2016):
The top 10 things your client needs to know about credit and debt
Legal Aid NSW:
Credit Law Toolkit
Commonwealth Government report 2019:
Resolution of disputes with financial service providers within the justice system
Legal Aid Queensland guide:
Are you struggling to pay a loan?
Legal Aid Queensland:
Queensland's Lemon Laws Explanatory Video
Financial capability:
National Financial Capability Strategy