Client stories

Pine Rivers Community Legal Service helps Nigel stand up for his rights Read More »

Community members who live with disability or disabilities can be vulnerable to manipulation by large corporations, such as insurance companies. Nigel, a pensioner in his 80s, was involved in a motor vehicle accident and did not have insurance. Nigel began receiving letters from the other […]

YFS supports Claire to divert charges away from Court Read More »

A disproportionate number of young people in the youth justice system have suffered from adverse experiences and social disadvantage such as poverty, exposure to family violence and significant trauma. When 14-year-old Claire* sought assistance from YFS Legal she was under a long-term guardianship order and

Prisoners’ Legal Service supports cultural practices Read More »

Sorry Business is an important period of mourning for Aboriginal and Torres Strait Islander people that involves responsibilities and obligations to attend funerals and participate in other cultural events, activities, or ceremonies. Eli* is an Aboriginal man who was imprisoned in North Queensland due to

ADA Law advocates for autonomy and independence Read More »

Ahmed*, a 75-year-old widower, was living alone in his own home until a health event resulted in a hospital admission. When Ahmed was admitted it appeared he was struggling to retain information and seemed confused. Hospital staff were concerned about Ahmed’s safety and wellbeing if

Basic Rights Queensland helps Amy navigate complex welfare systems Read More »

Amy* contacted Basic Rights Queensland about her Centrelink debt of $10,000. Centrelink had stated that Amy had been overpaid because she had not reported her partner’s fortnightly income. Amy did not know she was required to report her partner’s income to Centrelink. She was receiving

Townsville Community Law helps Tiana’s reclaim her identity Read More »

Tiana* and her mother were survivors of domestic and family violence, with Tiana’s father convicted of sexual offences against her.  At the age of 16, Tiana wanted to be known by her mother’s maiden name and to remove the daily reminder of her father. Townsville

Expensive funeral plan refunded thanks to Brisbane Northside Community Legal Service Read More »

Betty* was pressured into signing up to a funeral plan costing more than $7000. At the time of agreeing to sign the contract, Betty was alone and emotionally vulnerable as it was the anniversary of a significant date for her and her late husband. The

Sonya free from violence thanks to NQWLS Read More »

Sonya*, a young Aboriginal women went to her local community centre after her ex-partner had assaulted her and taken the two young children. Sonya was distraught as she did not know where the children were and if they were safe.  Sonya and the children had