Client stories

TASC helps combat elder abuse Read More »

Clare* was caring for her late husband during the final stages of his life, when she hired an advisor to sort out her finances. He claimed to be looking out for her best interests, but instead, Clare nearly lost tens of thousands of dollars to the advisor […]

Central Qld CLC helps teen change his surname Read More »

MIchelle* and her teenage son Jake* contacted Central Queensland CLC seeking advice on changing Jake’s surname from his father’s to his mother’s. Jake hadn’t had contact with his father for many years and as his father had also been convicted of child sex offences, Jake wanted to

LawRight helps James settle property matter Read More »

James and his wife were getting older but didn’t own their own home, so they gave $96,000 to their son and daughter-in-law to help them buy a property, on the understanding that James and his wife would be allowed to live there for the rest

James gets time with his child Read More »

James* was having difficulties reaching a custody agreement with his ex-partner, who had moved three hours away from where he lived. His ex-partner was not letting James see their child, and did not want to negotiate. Bayside Community Legal Service stepped in, and offered mediation,

Tenants Queensland helps client Read More »

Clare* called Tenants Queensland looking to end her tenancy due to her poor health which had been greatly exacerbated due to the state of the premises. Clare approached the real estate agent seeking a mutual agreement to terminate the tenancy. The agent did not agree

BRQ helps Sue get wheelchair accessibility for public transport Read More »

Sue* is a disabled pensioner who relies on a wheelchair for mobility. Sue gets out in the community via her local bus. The bust stop closest to her house was not wheel-chair accessibility. This meant Sue had to be dropped off at an alternative bus

Taylor Street helps Jean gain financial independence Read More »

The Taylor Street Community Legal Service was approached by ADA Australia to assist Jean*, a young woman living with autism and complex mental health issues. This was to appeal a finding by QCAT that she did not have capacity to manage her financial affairs and

Bond retrieved by Gold Coast Community Legal Centre Read More »

Gold Coast Community Legal Centre assisted a vulnerable and disadvantage client in a rental (bond) dispute. The client is a victim of domestic violence, is financially limited and vulnerable, and does not speak English well. With the assistance of an Arabic interpreter we ensured that